SHIPPING POLICY

When in stock we will ship most orders within 3 working days.

When the item is not in stock, it will ship within 1 to 4 weeks.

When made to order, we will ship most orders within 3 to 6 weeks (you can find this information per item).

We take the utmost care to make sure your order is immaculately packed and presented to insure that all orders will arrive safely and timely.

Shipping rate:
The Netherlands: Free
Europe: Small package € 3.50, Medium package € 7.50, Large package € 12.50
World: Small package € 5.00, Medium package € 12.50, Large package € 20.00


 

RETURN POLICY

If you are unhappy with your goods, which we obviously regret, we will happily issue a replacement or refund assuming they are returned within 30 days of receipt of your order in original and resalable condition.

File a report through the website.

Please make sure all returned items are well packaged, so as not to be damaged in the post.

We cannot take responsibility for items damaged or lost in the return transit.

All returned items must be unused, complete with original tags and/or packaging if applicable.

All items must be in original, resalable condition.

The return costs are at own expense.

When the package is received, the purchase price off the product will be refunded
(in the Netherlands purchase price minus shipping costs: € 7.50).

If returned an item from outside The Netherlands, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Augusta Wind is NOT responsible for any return custom charges made.

Return Address & Company Information:

Augusta Wind
Delfsestraat 27
3013AE Rotterdam
The Netherlands

+31 626036265
info@augustawind.nl
www.augustawind.nl
Chamber of Commerce Rotterdam
24474106
VAT: NL161087863B01
 

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